Resident Advisor (Case Manager) / Pathway Forward / Chicago



LOCATION:   Residential Reentry Center

REPORTS TO:  Program Manager/Casework Coordinator


Carries an assigned caseload at a residential program.  Provide comprehensive case management and other services to former prisoners to enhance resident competencies related to a successful transition into the community.  Works with each resident to promote a constructive life style, reduce the risk of recidivism, and address specific factors that impact the individual resident’s criminality and rehabilitation.  Administer assessments. Oversee the resident’s progress through the Residential Reentry Center (RRC) from intake to release.  Ensure that all case files are properly organized, up to date, and accurate.  Contribute to promoting an overall rehabilitative environment at the RRC.


MSW or related degree plus experience in case management and counseling OR Bachelor’s degree in relevant field plus more extensive experience; Personal maturity and a demonstrated ability to be firm and compassionate.  Also an ability to build effective attitude-and-behavior-changing relationships with residents who differ widely in terms of their personality, education, employment skills, race and socioeconomic status; Excellent organizational skills as well as skills in verbal and written communication: A strong commitment to the Salvation Army’s vision of human service and social justice; and a clear personal desire to assist in accomplishing the RRC’s mission of rehabilitation, restorative justice and human healing.

 OTHER INFORMATION:    Full-time position


If interested, please email a cover letter and resume to: Julia


Equal Opportunity Employer          M/F/D/V

Applicants with disabilities may contact us at (773)725-1100 or for additional information or assistance with the application process.

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